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 1. Shipping Rates

Please note that shipping rates are subject to change at any time. And all shipping costs include handling and may be subject to state tax.


2. Order Processing and Deadline

Order processing times are counted in business days (Monday through Friday, excluding national holidays). These times average 1-3 business days and may take longer, depending on immediate item availability.
All orders received before 1pm EST, Monday through Friday, will begin to process the same day. Orders received after the cutoff time will begin to process the next business day. (Please, note that process does not mean to ship your order.)

3. Shipping Timeframes and Confirmation Emails

Our systems will send you an automated shipment confirmation email, with a tracking number, when we have finished processing your order and our transportation partner has picked it up for delivery, at which point the shipment method timeframe you have selected will commence. Please note that our transportation partners do not process orders on the weekend. Therefore, if you place an order after the cutoff time on Friday, you may experience a delay between your shipping confirmation e-mail and the actual shipment of your order.

-Orders Shipped with USPS Priority Mail, UPS Ground, or Flat Rate Shipping can average 2-7 business days for arrival, within the 48 Continental US States.

-Orders shipped with any of the UPS Express shipping options (Next Day Air, 2nd Day Air, 3-Day Select), will take the selected number of days for arrival.

(For processing times, please see Shipping Policy: 2. Order Processing and Deadline)


4. Shipping Carriers

Orders shipped via standard shipping will be shipped via the US Postal Service or UPS. Unfortunately, there is no way to guarantee that your order will be shipped via a specific method when you choose standard delivery.
Please note when using expedited shipping methods we cannot request or guarantee delivery by a specific time. Generally UPS will deliver your package by 8PM on the estimated date of delivery.


5. Eligibility of Free Shipping

Free shipping offer is limited to UPS or USPS ground shipping only. Free shipping offer not valid for APO/FPO/DPO, HI, AK, PR, & US VI. Free shipping is determined by the merchandise total after discounts are applied. Certain items are ineligible for Free Shipping. The minimum purchase required for Free Shipping, and free shipping doesn't apply to gift certificates, bulk orders, orders over 20 pounds, applicable shipping charges or sales tax. Also Free shipping doesn't apply to backorder, preorder, heavy or oversize items. If you have one or more ineligible items in your cart, you will be asked to remove the item(s) if you wish to qualify for free shipping.


6. Weekend Delivery

Expedited orders shipped via UPS (overnight, 2-day, and 3-day) are delivered Monday to Friday only. Orders shipped via USPS (standard) are delivered Monday to Saturday. Delivery is not available on Sundays.


7. Risk of Loss

All items purchased from ehairwig.com is made pursuant to a shipment contract with our carriers. This means that the risk of loss and title for such items pass to you upon our delivery of your order to the carrier. Please note that we can only begin to investigate lost orders shipped via standard shipping once 10 business days have passed since the date of shipment.


8. DOT Restrictions on Air Shipping

We are unable to ship DOT-restricted (hazmat) items to Alaska, Hawaii, APO/FPO military addresses, and US Territories.
Most of our packages are delivered by a combination of air and ground transport. But the US Department of Transportation (DOT) prohibits air shipment of items that could contribute to an onboard fire or other mishap. Restricted items include:

* Aerosol-type products or medications in pressurized spray cans, such as: hairspray, shaving cream, and inhalers.
* Products that contain flammable volatile or corrosive chemicals, such as: fragrances, nail polish, bunion treatments, and nail polish remover.
We're committed to getting your order to you as quickly as possible, but we also want to do it safely and responsibly, in compliance with DOT rules. That's why we require ground-only delivery, at our standard shipping rate, for orders that contain DOT-restricted products.
Please be advised shipping to a destination that requires a customs declaration will result in your packing slip identifying the package contents to be included on the customs label.

9. Free and Flat Rate Shipping Policy

Free shipping
Order over $70.00
All Items si available
CAN NOT be combined with other promotion or coupon
SHIPPING DESTINATION Continental U.S. 48 States Only (excludes Alaska, Hawaii and U.S. Territories)

Flat Rate Shipping
Order over $50
All Items si available
SHIPPING DESTINATION Continental U.S. 48 States Only (excludes Alaska, Hawaii and U.S. Territories)